U.K. Probate Genealogy Privacy Policy 25th June 2022
Our contact details
Name: U.K. Probate Genealogy
Address: 9 Thorneyholme Drive, Knutsford, WA16 8BT, United Kingdom
Phone Number: 07725 993 400
E-mail: info@gentmor.co.uk
The type of personal information we collect
We currently collect and process the following information:
· The names, addresses, telephone numbers, email addresses and family relationships of the beneficiaries of deceased estates
· Our clients’ names, addresses, telephone numbers and email addresses
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· For the purpose of establishing whether or not you are a beneficiary of a deceased estate as instructed by a family member, solicitor or executor.
· We also receive personal information indirectly, from the following sources as required to establish your rights as a beneficiary
· Our research is carried out initially using genealogical and other public databases on the internet including, but not limited to, ancestry.co.uk, ancestry.com, findmypast.com, 192.com, thegazette.co.uk, various newspaper archives, myheritage.com.
· We follow up our research using local archives and other non-digitised sources and databases, we contact last known addresses and speak with neighbours.
· We will, on occasion and as required, to establish or negate family relationships, be involved with the collection and analysis of your and other family members’ DNA.
We use the information that you have given us to establish your and other relatives’ and beneficiaries’ entitlement to a share of a deceased estate
We may share this information with the estate’s executors, other family members and beneficiaries, our instructing solicitors and with official bodies as required by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You may remove your consent at any time. You can do this by contacting U.K. Probate Genealogy at the address or with the contact details at the top of this document.
(b) We need it to perform a public task.
(c) We have a legitimate interest.
How we store your personal information
· Your information is securely stored on our secure server and on printed copies kept in files in locked cabinets
· We keep the names, addresses, telephone numbers, email addresses and family relationships of the beneficiaries of deceased estates for seven years. We will then dispose your information by securely deleting it from our servers and by shredding the files using a confidential shredding company.
· Any DNA date is also kept on the servers of the DNA processing company – this will be deleted on our request after seven years or on your request within one month.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on info@gentmor.co.uk, +44 7725 993 400, or by post at 9 Thorneyholme Drive, Knutsford, Cheshire, WA16 8BT, United Kingdom if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@gentmor.co.uk, +44 7725 993 400, or by post at 9 Thorneyholme Drive, Knutsford, Cheshire, WA16 8BT, United Kingdom
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk